Give us your Feedback

Give us your Feedback

Your satisfaction is important to the entire team at Veterinary Referral Surgical Practice. Please take a moment to give us your feedback.

Location

Access to care

Were we able to accommodate your appointment needs in a timely manner?
When you called to make your appointment was your call answered promptly?
Was your experience making an appointment easy?
Was information provided about your appointment informative and helpful?

During your visit

Your experience at check-in can be described as...
The courtesy of our staff at check-in can be described as...
Comfort and pleasantness of our waiting area...
Length of wait before going to exam room...
Comfort and pleasantness of exam room...
Friendliness and courtesy of the Technician...
Waiting time in exam room before seeing Doctor...

Your visit with the doctor

Friendliness and courtesy of the Doctor...
The explanation of the problem or condition was...
Treatment options were explained satisfactorily to you...
Instructions for post surgery care were explained thoroughly...
The amount of time the Doctor spent with you was...
Likelihood of recommending the Doctor to others...

Post surgery

You were kept informed by the staff post-surgery...
Discharge instructions were explained clearly...
Written discharge instructions were clear and thorough...
You were made to feel comfortable to ask questions...
Your questions were answered to your satisfaction...

Overall assessment

Convenience of our office hours...
Overall cheerfulness of our practice...
Overall cleanliness of our practice...
The overall level of care your pet received...
Overall experience with VRSP...
Would you recommend others to Veterinary Referral Surgical Practice?
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